Política de privacidade

We appreciate your interest in our website. Protecting your personal data is very important to us. Below, we provide detailed information about how we handle your data in accordance with the General Data Protection Regulation (GDPR).

1. Provider Responsible for the Site

Mai-Group International Limited

RM03,24/F, HO KING COMM CTR, 2-16 FAYUEN ST, MONG KOK, HONG KONG

Company number: 79874438

Customer Service Hours:
Monday–Friday: 9:00 a.m.–5:00 p.m.

Contact Information:
Email: support@kleinerdenker.com
Contact form: Click here

Estimated response time:
Within 24 hours

2. Collection and Processing of Personal Data

We process personal data only to the extent necessary to provide a fully functional website, process orders, and improve our services.

The data processed includes, in particular:

Name, address, email address, and phone number
Payment and Order Information
IP Address and Usage Data for Our Website

This data is collected when you create a customer account, place an order, use our contact form, or subscribe to our newsletter.

3. Using the Shopify Platform

Our online store is operated through the Shopify Inc. platform, located at 151 O’Connor Street, Ottawa, ON K2P 2L8, Canada.

Shopify provides the technical infrastructure for operating our store and processes personal data on our behalf (data processing on our behalf).

For more information about Shopify, visit:
https://www.shopify.com/legal/privacy

Shopify also stores data on servers in Canada and the United States. These transfers are based on the EU Standard Contractual Clauses to ensure an adequate level of data protection.

4. Payment Processing

We use Shopify Payments and other payment providers, such as PayPal, Klarna, Apple Pay, and Google Pay, to process payments.

In this process, the data required for payment processing—such as name, billing address, and credit card information—is transmitted directly to the respective payment service provider.

All transactions are conducted over encrypted SSL connections to protect your data from unauthorized access.

5. Cookies and Tracking Technologies

Our website uses cookies to provide you with the best possible shopping experience, to save your shopping cart, and to analyze how our website is used.

Cookies are small text files that are stored on your device. You can disable cookies at any time in your browser settings.

We also use analytics tools, such as Shopify Analytics, to understand user behavior and improve our offerings. This data is anonymized and does not allow for the identification of individual users.

6. Data Sharing and Data Processing on Behalf of Clients

We share personal data exclusively with service providers who assist us in fulfilling our contractual obligations, such as shipping providers, payment providers, and IT service providers.

All partners are contractually obligated under Article 28 of the GDPR to process and protect your data only in accordance with our instructions.

We do not share this information with third parties for advertising purposes.

7. Data Retention Period

Personal data is stored only for as long as necessary to fulfill contractual or legal obligations.

Once the statutory retention periods have expired, your data will be deleted, provided that there are no legitimate interests that would prevent such deletion.

8. Your Rights

Under the GDPR, you have the following rights:

Information about the data we process
Correction of Inaccurate Data
Deletion of Your Data (“Right to Be Forgotten”)
Restriction of Processing
Data Portability
Objection to Processing

To exercise your rights, please contact:
support@kleinerdenker.com

9. Data Security

Our website uses SSL (Secure Socket Layer) encryption to protect your data during transmission.

We take technical and organizational measures to protect your data against loss, tampering, or unauthorized access.

10. Changes to This Privacy Policy

We reserve the right to amend this Privacy Policy to bring it into line with changes in legal requirements or technical developments.

You can find the latest version on this page at any time.

Last updated: June 5, 2026

Mai-Group International Limited

RM03,24/F, HO KING COMM CTR, 2-16 FAYUEN ST, MONG KOK, HONG KONG

Company number: 79874438