Privacy policy

We appreciate your interest in our website. Protecting your personal data is very important to us. Below, we provide detailed information on how we handle your data in accordance with statutory data protection regulations (GDPR).

1. Responsible Controller / Provider

R.A International Limited
Unit 113, 11/F, Peninsula Centre
70 Mody Road,
Tsim Sha Tsui Kowloon
Hong Kong

Registered company under the laws of the People's Republic of China, Company Registration Number: 79403815

Customer Service Hours: Monday – Friday: 9:00 AM – 5:00 PM

Contact Information:
Email: support@kleinerdenker.com
Contact Form: [Click here]

Estimated Response Time: Within 24 hours

2. Collection and Processing of Personal Data

We process personal data only to the extent necessary to provide a functional website, to process orders, and to improve our services. The processed data includes, in particular:

Name, address, email address, and phone number
Payment and order details
IP address and usage data of our website

This data is collected when you create a customer account, place an order, use our contact form, or subscribe to our newsletter.

3. Use of the Shopify Platform

Our online store is operated via the platform Shopify Inc., 151 O’Connor Street, Ottawa, ON K2P 2L8, Canada. Shopify provides the technical infrastructure for operating our store and processes personal data on our behalf (Data Processing Agreement / DPA). Further information about Shopify can be found at: https://www.shopify.com/legal/privacy Shopify also stores data on servers in Canada and the United States. These transfers are based on the EU Standard Contractual Clauses (SCCs) to ensure an adequate level of data protection.

4. Payment Processing

For payment processing, we use Shopify Payments as well as other payment providers (e.g., PayPal, Klarna, Apple Pay, Google Pay). In doing so, the data required for payment processing (e.g., name, billing address, credit card details) is transmitted directly to the respective payment service provider. All transactions are carried out via encrypted SSL connections to protect your data from unauthorized access.

5. Cookies and Tracking Technologies

Our website uses cookies to provide you with an optimal shopping experience, to save your shopping cart, and to analyze the use of our website. Cookies are small text files that are stored on your device. You can disable the storage of cookies at any time in your browser settings. We also use analysis tools (e.g., Shopify Analytics) to understand user behavior and improve our offers. This data is anonymized and does not allow conclusions to be drawn about individual persons.

6. Data Disclosure and Processing on Behalf

We disclose personal data exclusively to service providers who assist us in fulfilling our contractual obligations (e.g., shipping companies, payment providers, IT service providers). All partners are contractually obligated in accordance with Art. 28 GDPR to process and protect your data only in accordance with our instructions. Data disclosure to third parties for advertising purposes does not take place.

7. Duration of Data Storage

Personal data is stored only as long as necessary to fulfill contractual or legal obligations. After the statutory retention periods have expired, your data will be deleted unless legitimate interests oppose deletion.

8. Your Rights

Under the GDPR, you have the following rights:

Right of access to the data processed by us
Right to rectification of incorrect data
Right to erasure of your data ("Right to be forgotten")
Right to restriction of processing
Right to data portability
Right to object to processing

To exercise your rights, please contact us at: support@kleinerdenker.com

9. Data Security

Our website uses SSL (Secure Socket Layer) encryption to protect your data during transmission. We take technical and organizational measures to secure your data against loss, manipulation, or unauthorized access.

10. Changes to this Privacy Policy

We reserve the right to adapt this Privacy Policy to comply with amended legal requirements or technical developments. The current version can be found on this page at any time.

Last Updated: June 5, 2026